QA - Dallas , Texas . Onsite 3 days a week
Project Description:
Ensure key stakeholders, product owners, and platform owners are informed of reliability concerns and their potential impact on the customers' experience.
Design, code, test and deliver solutions to automate manual operation (i.e., "TOIL").
Participate in operations support and on-call rotation shifts (could include weekends and holidays), for SRE supported systems and products with a focus on implementing long-term solutions for any problems identified.;
Collaborate with stakeholders such as product and platform owners, to define service level objectives (SLOs), and service-level indicators (SLIs) for system operations focused on the critical features of the customers journey and experience.
Track and manage reliability performance against agreed SLOs, in partnership with IT monitoring teams or other stakeholders, and ensure systems continue to meet SLOs over time.
Provide expert knowledge on reliability approaches, to ensure our organization achieves its goals and roadmap for reliability.
Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.
Create dashboards and reports to communicate key metrics, to product owners and key stakeholders.
Contribute to documentation and runbooks for owned applications based on operational experience, user feedback, and application changes
Responsibilities:
Ensure key stakeholders, product owners, and platform owners are informed of reliability concerns and their potential impact on the customers' experience.
Design, code, test and deliver solutions to automate manual operation (i.e., "TOIL").
Participate in operations support and on-call rotation shifts (could include weekends and holidays), for SRE supported systems and products with a focus on implementing long-term solutions for any problems identified.;
Collaborate with stakeholders such as product and platform owners, to define service level objectives (SLOs), and service-level indicators (SLIs) for system operations focused on the critical features of the customers journey and experience.
Track and manage reliability performance against agreed SLOs, in partnership with IT monitoring teams or other stakeholders, and ensure systems continue to meet SLOs over time.
Provide expert knowledge on reliability approaches, to ensure our organization achieves its goals and roadmap for reliability.
Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.
Create dashboards and reports to communicate key metrics, to product owners and key stakeholders.
Contribute to documentation and runbooks for owned applications based on operational experience, user feedback, and application changes
Mandatory Skills Description:
Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
8-10 years of experience designing, developing, and implementing large-scale solutions in production environments
Top 3 required skills:
Strong understanding of OOP, data structures, algorithms, and design patterns
Automation Expert
UI automation: Cypress / Playwright/Selenium
API automation: RestAssured / Postman / Karate / SuperTest
Programming
Proficient in Java / Python / C# / JavaScript / TypeScript
Mobile automation: Appium (if required)
Test Frameworks
TestNG, JUnit, PyTest, NUnit, Jest, Mocha
BDD tools: Cucumber / SpecFlow
Quality Engineering Skills
Code reviews, static analysis, and ensuring test coverage
Experience with mocking, stubbing, and contract testing
Performance testing knowledge (JMeter, Gatling) is a plus
CI/CD & DevOps
Integration of automation suites into CI/CD (Jenkins, GitHub Actions, GitLab, Azure DevOps)
Experience with Docker & containerized testing
Basic familiarity with cloud platforms (AWS/Azure/GCP)
Tools & Platforms
Git for version control
Jira / Azure Boards for tracking
SonarQube, Jacoco for quality metrics (optiona
Nice-to-Have Skills Description:
Strong foundation in software development & testing
Ability to design, build, and maintain robust automation frameworks
Experience working closely with developers for testability and code quality
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